Great British Rip Off
Enforce your Rights

I have also left a message in the being taken to court forum regarding this subject. My father in law has had a leak from his toilet cistern. It was only a drip leak and was fixed the same day. There was no damage to his flat, but the neighbour below had some minimal damage to there wall. They have claimed to have this fixed on there insurance, but have taken my father inlaw to court to get him to pay their insurance excess. Does anyone know if there is any law that says my father should pay someone elses excess.

We bought on Tuesday the vehicle which suppouse to be left hand drive. On next day ( Wednesday) we looked better in it because air conditioning didn't work and we discover the vehicle was reconfigured from right hand side to left hand side (not really properly). We told him we want to take to Europe (Slovakia) and if the car is reconfigured we can not registrate ihe vehicle there. Straight after discover it we called him about that and he said he will come to pick up the car and give us refund on Saturday. He didn't come and his mobiles are switched of.

Dear

[Reference: account number of similar]

I instructed you to undertake [service] on my behalf on [date] and I am becoming increasingly concerned about the amount of time you are taking in fulfilment of that service. I would therefore be grateful if you would clarify in writing the following points:

(a) why the matter has taken so long to get to its current stage.

(b) what is left to be doe and how long it should take.

(c) what you estimate the costs incurred so far to be.

I look forward to hearing from you within the next 14 days.

Yours sincerely

When ever you instruct a solicitor to cary out any work for you, you are making a contract with her/him. As will all contracts it has certain terms, the most obvious of which is that the solicitor will do the work and that he/she will get paid by you for that work.

Questions
There are some questions that you should ask a solicitor.

How much do you charge? Solicitors charge for there services on an hourly rate. Rates very across the country.

Dear

[Reference: Invoice number]

On [date] I asked you to apply to the Law Society for a Remuneration Certificate.

Dear

[Reference: Invoice number]

Thank you for your letter of [date] containing a detailed breakdown of the work undertaken on my behalf and the costs accruing to it.

I am still not satisfied with the amount that I am expected to pay for the [service] undertaken on my behalf.

I am legally entitled to instruct you to obtain from the Law Society a Remuneration Certificate stating what, in the Society’s opinion, is a fair and reasonable charge for the work done. I would be grateful if you would now do so.

I look forward to hearing from you within 14 days.

Yours sincerely.

Dear

[Reference: Invoice number}

Thank you for your letter of [date] containing your invoice for [£....]

As you know, we have not been able to to reach agreement of hte sum that I should pay for the [service] you did on my behalf.

So that I can get a clearer understanding of the component parts of your bill, I would be grateful if you would provide me with a detailed breakdown of all the items involved. I am entitled to this under Section 64 of the Solicitors Act 1974.

Food poisoning can be fatal, so you owe it yourself and others to complain about this.

Very annoying when you have been promised a table or a certain spot in the restaurant for special occasion and then are let down.

We have all be served slop after paying good money at one point or another. It is probably a good idea to make a verbal complaint at the resterant at the time and then follow up with this letter quickly afterwards if requried.